terms and conditions


all designs, images and proofs produced are the sole property and copyright of the lovely ink co. under no circumstances can this work be used, reproduced, or imitated in any way or purpose, whether physical or digital.

payment and printing

please note that your order is not confirmed and secured until we have received your deposit. the deposit payment is non-refundable.

once you have approved your artwork, printing will not commence until you have paid your remaining balance.

payment requests are issued via invoice and can be paid by a secure online link through stripe, or via electronic funds tranfer.

designs and proofing

up to three revisions are included within our design fee. any further rounds of revisions may incur an extra fee on your final invoice.

please ensure to proof your artwork carefully. you will be given an artwork approval form to sign off on to give us permission to go to print. if there is a wording or design error on the printed item that has was approved and signed off by the client, you (the client) is responsible for the cost of the reprint. no alterations can be made to the design after you have signed your artwork approval form.

stock availability

the lovely ink co cannot guarantee that your chosen paper(s) or envelopes will be in stock at the time of your order. if this is so, you will be notified and a similar alternative will be sourced.


the colours shown throughout our design guide and in our digital proofs can appear different from screen to screen and when printed. to see a chosen stock in person, please get in touch and we can send you a swatch sample.


timeframes listed on our website are a guide only, and are dependent on the time of year and capacity at the time of order. design revisions and delay in responses, feedback, approval and payment may also delay your order. it is your responsibility to order in advance.


due to the customised nature of our products and services, we are unable to issue refunds.

marketing and publication

we retain the right to post your stationery on our social media, website, or use within any advertising. we may also use your stationery as samples after the event has commenced.

if we post a photo of your stationery prior to your wedding date, any dates or telephone numbers will be removed. if you do not wish for your stationery to be used as samples, please advise us as soon as possible.